Liveops Wins Gold and Silver Stevie Awards for Customer Experience
Scottsdale, United States - January 31, 2026 / Liveops /
Scottsdale, AZ - Liveops, a prominent player in flexible customer experience solutions, has proudly announced its achievement of one Gold Stevie Award and three Silver Stevie Awards at the 2026 Stevie Awards for Sales and Customer Service.
For the second consecutive year, Liveops has been honored with the Gold Stevie Award for Customer Service Training or Coaching Program of the Year, along with Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy. This consecutive Gold recognition underscores Liveops' commitment to learning and development, featuring its innovative Learning-as-a-Service (LaaS) initiative that enhances agent preparedness through efficient onboarding, certification, and coaching, enabling enterprise programs to launch more swiftly while maintaining quality as demand fluctuates.
The Stevie Awards for Sales and Customer Service celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales globally. These accolades highlight Liveops' results-oriented approach to service delivery, merging highly capable on-demand talent, precision scheduling, and effective AI to assist enterprises in scaling without compromising quality, compliance, or customer trust.
"This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on," stated Molly Moore, Chief Operating Officer of Liveops. "Our trusted agent certification programs establish a high standard for quality, while our ongoing investment in AI and LiveNexus-our AI and human orchestration platform-enables us to assist enterprises in modernizing customer experience operations with assurance. We take pride in being acknowledged as a reliable transformation partner and innovator in a rapidly changing CX landscape."
Recently, Liveops launched LiveNexus by Liveops, an AI and human orchestration platform designed to assist enterprises in assessing AI and automation use cases within a controlled environment, applying governance and measurement, and scaling successful initiatives into full production.
"Recognition across various Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype," remarked Jim Watson, Chief Executive Officer of Liveops. "LiveNexus embodies this philosophy-supporting clients in modernizing responsibly while upholding quality, compliance, and trust.
About Liveops
Liveops is transforming the concept of outsourced customer service for a modern, always-connected world, grounded in the belief that authentic connection fosters brand loyalty. For more than 25 years, the company has combined state-of-the-art technology with trusted, remote, and empathetic human expertise to provide agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, Liveops offers global reach with unparalleled adaptability-enabling brands to address customer needs, anywhere, anytime. From intricate interactions to seasonal demands, the company proudly serves Fortune 500 and enterprise clients-delivering personalized experiences that build trust and create lasting impact. It's not outsourcing; it's outsmarting. About LiveNexus by Liveops
LiveNexus serves as the AI and human orchestration engine from Liveops, empowering enterprises to modernize customer experience with confidence. Fueled by real-world CX data and a nationwide talent network, LiveNexus allows brands to test, learn, and implement AI-driven solutions with operational rigor, accountability, and speed.
About The Stevie Awards
The Stevie Awards are presented across nine programs, including the Stevie Awards for Sales and Customer Service. Each year, these competitions attract thousands of entries from organizations worldwide and are evaluated by professionals from various industries around the globe. The Stevie Awards celebrate exceptional performances in the workplace on a global scale.
Contact Information:
Liveops
1365 N. Scottsdale Rd, Suite 390
Scottsdale, Arizona 85257
United States
Shelby Bozekowski
+1(720) 209-2818
https://liveops.com
